imac legal & compliance pty ltd (‘imac legal’ in this policy) is committed to protecting your privacy and a safe online experience. This Statement of Privacy applies to the imac legal & compliance website and governs data collection and usage as well as our broader privacy obligations. By using the website, you consent to the data practices described in this statement.

imac legal collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We may also collect (by asking you) anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by imaclegal.com.au. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by imac legal for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the imac legal & compliance website.

imac legal & compliance collects and uses your personal information to operate the imac legal & compliance website and deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from imac legal. imac legal & compliance may also contact you via surveys to conduct research about your opinion of current services or of potential new products and services that may be offered.

The imac legal website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of imaclegal.com.au.

In addition to the website-specific provisions, our Privacy Policy includes numerous General Provisions.

imac legal maintains an up to date privacy policy. We review the policy and update it to accommodate any changes in the law or our practices.

A copy of this privacy policy is available free of charge on request. We may provide it electronically, e.g. PDF’d and emailed or printed and mailed. If a person requests this Privacy Policy to be provided in a different form, we will take reasonable steps to make it available in that form if possible.

We maintain a Privacy Statement on our website and make it clear that this Privacy Policy is available on request.

As imac legal is required to ascertain personal information of all clients pursuant to the legal profession rules, we do not offer anonymity or pseudonymity when providing legal services.

When providing non-legal services clients are entitled to request anonymity. However, we may not be able to deal with that person in relation to some or all of the services the person requests. We will let the person know at the relevant time.

imac legal collects only personal information that is reasonably necessary:

• for us to meet our professional obligations under the relevant legal profession rules; and/or
• in order for us to provide or market our services to clients.

We will collect sensitive information only if it is reasonably necessary in order to provide one or more of our functions or activities and you have consented.

We collect personal information only by lawful and fair means. We collect personal information about an individual only from that person unless it is unreasonable or impracticable to do so.

imac legal will only deal with (i.e. collect or use) unsolicited information if we could have collected the relevant information by soliciting it. All other personal information will be destroyed.

imac legal notifies individuals of its privacy policy at or before the time of collection or as soon as practicable thereafter. We do this by including a Privacy Statement on our website and on our costs agreements/disclosure documents (above $3,000). These refer to our Privacy Policy and the information that it contains, including:

• our contact details;
• any laws requiring the collection of personal information;
• the purposes for collection;
• the main consequences if an individual does not provide all required personal information;
• the types of other persons to whom we may disclose personal information;
• how to access and correct personal information;
• other information that our Privacy Policy contains;
• how to complain about a breach of the policy.

imac legal will only use your personal information for the purpose for which it was collected and to contact you about changes in the law and products and services we (or any related entity) offer that may be of interest. We may provide personal information to our professional advisers (e.g. our accountants, auditors, legal advisers) if necessary to enable such advisers to undertake a legitimate task. If compelled by law, we will disclose personal information to a third party. Otherwise, we will only disclose your personal information to third parties where: it is necessary in order to provide a product or service to you, or you have consented.

We will typically not disclose your personal information overseas but if we do we will have taken reasonable steps to ensure any such overseas third party complies with the same obligations as contained in the Australian Privacy Principles.

imac legal will only use or disclose your personal information for the purposes of direct marketing where we have collected your information and it would be reasonably expected that we would use or disclose or use the information for that purpose.

We will only use personal or sensitive information for direct marketing purposes (if at all) if you have consented to this.

If you request us not to use your information for direct mail purposes, we will comply with your request. You can easily request not to receive direct marketing communications from us by emailing us at help@imaclegal.com.au or writing to us Level 11, 456 Lonsdale St, Melbourne, VIC 3000.

If you receive an electronic marketing message (e.g. an email) from us and don’t wish to in the future, you can simply reply with ‘unsubscribe’ in the subject line and we will cease direct marketing to you.

We will never provide your personal information to a third party that is not connected with us providing our professional services unless compelled by law.

imac legal will only disclose your personal information to a person outside of Australia if it is necessary in order for us to provide our professional services to you.

If imac legal is to disclose personal information to a person outside of Australia, we will always first take reasonable steps to ensure any such overseas third party complies with the same obligations as contained in the Australian Privacy Principles.

imac legal will not adopt a government identifier as an identifier for providing our services. We will only adopt, use or disclose a government identifier of an individual if:

• it is reasonably necessary in order for us to properly identify you;
• it is reasonably necessary in order for us to meet an obligation to an agency or State or Territory authority;
• the use or disclosure is required or authorised under an Australian law or court/tribunal order;
• we are otherwise permitted by law to use the identifier; or
• we reasonably believe it is necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.

imac legal will take reasonable steps to ensure that the personal information we collect is accurate, up to date and complete.

These steps include periodically reviewing the information, ensuring requests to change information are implemented and applying our knowledge of our clients and other individuals to ensure any personal information is accurate.

imac legal applies a large variety of methods to ensure the security of personal information we hold. These include:

• where personal information is held in ‘the cloud’, ensuring we deal only with reputable operators with demonstrable security procedures in place;
• utilizing up to date, commercial-grade anti-virus software on all electronic devices;
• password protecting electronic devices;
• generally using multi-factor authentication when available;
• restricted access to our office premises;
• locking our office doors when not in attendance;
• not leaving personal information on desks or other places where it is accessible to third parties;
• ensuring personal information, when in physical form, is locked in appropriate filing cabinets.

Any person that we have collected personal information from may request access to that information.

We will not grant access if we reasonably believe:

• giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety; or
• giving access would unreasonably impact another person’s privacy; or
• the request for access is frivolous or vexatious; or
• the information relates to existing or anticipated legal proceedings between us (or a related entity) and you, and would not be accessible by the process of discovery in those proceedings; or
• giving access would reveal our intentions in relation to negotiations with you in such a way as to prejudice those negotiations; or
• giving access would be unlawful; or
• denying access is required or authorised by or under an Australian law or a court/tribunal order; or
• or suspect that unlawful activity, or misconduct of a serious nature, that related to our functions or activities has been, is being or may be engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; or
• giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
• giving access would reveal evaluative information generated within the entity in connection with a commercially sensitive decision-making process.

Any person can make a request of us to update any personal information we hold which is incorrect. We will update any such incorrect information.

imac legal welcomes your comments regarding this Statement of Privacy. If you believe that imac legal has not adhered to this Statement, please contact imac legal using the information below:
help@imaclegal.com.au